Create a Better Full-Service Dine In Experience
Every restaurant owner knows that running a full-service dining establishment is challenging, even when you’re fully staffed and running at 100 percent capacity. From maintaining food and service quality, to making sure you have the right number of front-of-house (FOH) staff, as more consumers are heading back out to dine-in experiences, GoTab’s POS system can help restaurant management re-think their full-service model.
Top Features of the Best Restaurant POS Systems
To deliver the highest quality guest experience, restaurant operators need a POS system that helps them succeed. From giving guests the freedom to choose how they want to order and pay to meeting fast-changing health and safety guidelines, savvy operators are searching for a way to turn a profit and keep their people safe and employed.
Full Service
Create a Better Full-Service Dine In Experience
Every restaurant owner knows that running a full-service dining establishment is challenging, even when you’re fully staffed and running at 100 percent capacity. From maintaining food and service quality, to making sure you have the right number of front-of-house (FOH) staff, as more consumers are heading back out to dine-in experiences, GoTab’s POS system can help restaurant management re-think their full-service model.
Photo: Espita
Every savvy full service restaurant manager should change the way they think about the full-service dining model. Whether you run a small restaurant or a large one, our POS solution is intuitive.
In the last year, guests got used to taking more control of their tableside ordering experiences by using QR codes to order and pay. Traditional FOH roles expanded to take on more responsibilities. For example, many operators cross-trained the wait staff they could retain so that they could take on more diverse duties. This has made employee management and table management easier since it allow operators to be more flexible and nimble since each member of their team is able to perform any task at hand.
For the hospitality industry, this makes us unique. Our largest competitors lock their customers into long-term contracts, complicate and hide their fees, require monthly fees, and have punitive termination clauses.
With GoTab QR-based online ordering and payment processing solution, and our all-in-one restaurant POS software, you have the flexibility to adjust your service model based on your guest preferences and staffing levels. Our system even allows for easy menu management based on what you have in stock.
Unlike traditional restaurant POS hardware, you don’t have to be locked-in to one way of doing things that starts and ends with a server taking manual orders and swiping payment cards. You can hand more of the control to your guests, free-up your staff’s time to focus on great customer service and creating customer loyalty. You can also continue to use the more traditional server-focused ordering and payment processes for guests who prefer tableside interactions.
By turning our staff into a team of multi-faceted, customer service experts, we’ve given them the opportunity to learn more and grow in their position at Maketto. Instead of having 10-12 FOH people on the floor at once, we now have 5 people to ensure our guests have the best experience on-site. This also means our tip pool is smaller and so our staff earns more tips than they did in the past.
Director of Sales at Maketto
With guests now more comfortable sharing the ordering and payment tasks with your staff, there are still ways to ensure high-quality service and positive guest interactions. GoTab gives you and your guests the flexibility to engage the way they want.
According to a recent survey by Mann Hospitality, 73% of consumers plan to reduce their use of cash at restaurants moving forward, 49% would like to minimize human interaction by reserving tables, ordering, and paying through a mobile device and 46% want to settle the bill on a mobile app without waiting for a server.
