Full Service
Create a Better Full-Service Dine In Experience
Running a full-service dining establishment is challenging, even when you’re fully staffed and running at 100 percent capacity. From maintaining food and service quality, to making sure you have the right number of front-of-house (FOH) staff, as more consumers are heading back out to dine-in experiences, GoTab can help you re-think your full-service model.
Photo: Espita
Trusted by amazing operators including:
Re-Think the Full-Service Model
Savvy operators are changing the way they think about the full-service dining model. In many ways it’s intuitive.
In the last year, guests got used to taking more control of their dining experiences by using QR codes to order and pay. Traditional FOH roles expanded to take on more responsibilities. For example, many operators cross-trained the staff they could retain so that they could take on more diverse duties. This has allowed operators to be more flexible and nimble since each member of their team is able to perform any task at hand.
With GoTab QR-based ordering and payment, and our all-in-one restaurant POS, you have the flexibility to adjust your service model based on your guest preferences and staffing levels.
You don’t have to be locked-in to one way of doing things that starts and ends with a server taking manual orders and swiping payment cards. You can hand more of the control to your guests, free-up your staff’s time to focus on creating a great experience. You can also continue to use the more traditional server-focused ordering and payment processes for guests who prefer it.
We get compliments constantly. The amount of repeat business is outrageous at this point … At least five or six times a night I get people coming up to me after their meal and telling me how much of a better dining experience this is because they feel more empowered.
– Josh Phillips, Co-Founder of Espita
Restaurant
Full-Service, Curbside Pickup, & Delivery
- Contactless Ordering & Payment
- Open, Share & Split Tabs – Between Guests and Servers
- GoTab KDS & Printer Integration
- Cloud Deployment
- No Long-Term Contract or Monthly Fees
- No App Download Required
- Two-Way Text with Guests
- InKind Integration
With GoTab, Your Staff & Guests Have Options
According to a recent survey by Mann Hospitality, 73% of consumers plan to reduce their use of cash at restaurants moving forward, 49% would like to minimize human interaction by reserving tables, ordering, and paying through a mobile device and 46% want to settle the bill on a mobile app without waiting for a server.
With guests now more comfortable sharing the ordering and payment tasks with your staff, there are still ways to ensure high quality service and positive guest interactions. GoTab gives you and your guests the flexibility to engage the way they want.
- Guests scan a Table QR Code on a Mobile Device
- Open a Tab
- Share their Tab (via Text or QR on their Mobile Device)
- Browse the Full Menu
- Submit an Order
- Add Notes or Questions for the Kitchen with their Order (no app download required; mobile payment setup takes <30 sec)
- Mobile Pay
- Full Pay or Split Pay Across Card Types
- Pay via Apple, Android Pay
- Credit Card, Debit Card, or Gift Card
- Order against the same Open Tab
- Two-way Text with One Another (great for feedback or special requests)
- Servers can access a Guest-Opened Tab or Open a Tab for the Guest on the GoTab POS
- Share the Tab via Text Message
- Pay-at-Table via Mobile POS- Credit, Debit or Cash
With GoTab, Your Staff and Your Guests Have Options
According to a recent survey by Mann Hospitality, 73% of consumers plan to reduce their use of cash at restaurants moving forward, 49% would like to minimize human interaction by reserving tables, ordering, and paying through a mobile device and 46% want to settle the bill on a mobile app without waiting for a server.
With guests now more comfortable sharing the ordering and payment tasks with your staff, there are still ways to ensure high-quality service and positive guest interactions. GoTab gives you and your guests the flexibility to engage the way they want.