Simply scan our QR code using your smartphone’s camera. A notification will automatically display at the top of your screen. Once you click that notification, you will have access to our online menu. You may then select any items from the online menu and our servers will bring your items to you, or you may choose to pick up your order from the restaurant's designated pickup area.

No. You can locate and pay for your bill by scanning the QR code on gotab.io on your smartphone’s web browser. Upon checkout, you will be given the option of inputting your credit card information to our secure website, or paying through a digital wallet such as Apple Pay, Android Pay, or Google Pay.

The location at which you receive your order may vary depending on the restaurant/bar.

Delivery: When you scan the QR code on your table and submit an order via GoTab, your server will know which table the order was placed from. Please remain at your table until your order arrives so that our servers can locate you.

Pickup: At some locations you may designate a location to which you would like your order to be delivered. Go to that location to receive your order.

When you place an order using GoTab, a default tip will automatically be applied to your order. You are always welcome to adjust the tip percentage on the payment information screen, however, some restaurants may require a minimum tip (or service fee).

GoTab requires that confirm your payment information before your items are served to you. If you leave a tab open, the tab will automatically be closed when the venue closes. Therefore, you cannot accidentally leave without closing your tab! Your days of leaving credit cards at the bar are behind you!

GoTab charges a small convenience fee of 25 cents per transaction so that we can continue to provide our customers with excellent service – there is no additional cost to use GoTab!

In compliance with national, state, and local liquor laws, our servers will not serve alcohol to underage guests. If ordering alcoholic beverages, please be prepared to show your server a valid ID. Underage guests are still welcome to place orders for food or non-alcoholic beverages through GoTab!

Security and user trust are our top priorities. Your card information is encrypted, stored, and protected via our third-party payment processor Stripe (https://stripe.com). If you have any questions about security or account protection, please contact info@gotab.io.

Email info@gotab.io letting us know what happened. We will review the issue within 24 hours of your request and issue a refund if applicable.