Testimonials

What Our Operators & Guests Are Saying

By turning our staff into a team of multi-faceted, customer service experts, we’ve given them the opportunity to learn more and grow in their position at Maketto. Instead of having 10-12 FOH people on the floor at once, we now have 5 people to ensure our guests have the best experience on-site. This also means our tip pool is smaller and so our staff earns more tips than they did in the past.

Keem Hughley

Director of Sales at Maketto

"You can tell that GoTab was created by people who have a hospitality background and fully understand how a restaurant operates. The features we have access to as operators are exactly what we need to run our kitchen operations and appropriately serve our takeout and dine-in customers."

Rock Harper

Owner & Chef at Queen's Mother

"Their willingness to update and customize the platform’s features for our specific needs at the championship allowed our team to deliver an added value experience for our clients and thoroughly vet the technology for future use at other major events with Ridgewells."

Megan Zebrak

General & Major Events Manager at Ridgewells Catering

Check Out Espita’s Case Study →

We get compliments constantly. The amount of repeat business is outrageous at this point … At least five or six times a night I get people coming up to me after their meal and telling me how much of a better dining experience this is because they feel more empowered.

Josh Phillips

Co-Founder of Espita

"GoTab is the best solution for contactless ordering and payment in the current landscape. It has given us the tools to pivot during this past year, and we’re excited to evolve our hospitality service model to blend technology and in-person hospitality, particularly for our luxury clientele."

Camilo Rivera

General Manager of The Delegate

"GoTab really makes it easy to make … photos the centerpiece of the menu browsing experience. They can be added to the menu in just a few minutes and really entice our customers to order from our food stall at Union Market."

Donovan Pham

Manager of UZU

See Our Art’s District Brewing Co. Case Study →

People are so excited that they don’t have to wait to order anymore. Whether they want another round or forgot a food item, the convenience is next-level. We are excited to keep working with GoTab as our indoor dining options reopen and more people get vaccinated. Our staff is less stressed out as well. It’s been easy getting them up-to-speed on the interactivity with the app and how to explain it to customers, and they even enjoy using it themselves for staff meals. When they spend time answering guest questions now, they can take their time, as they’re not running to other tables to take orders or check in.

Stephen Dorame

Assistant Manager at Arts District Brewing Co.

“It’s nice that I don’t have to get up to order, especially right now. I don’t have to go to get in line to order food or go to a crowded bar to order a drink, it’s so much easier to just do it from my phone.”

Sam H.

Caboose Brewing Guest

“I would say GoTab as contemplated pre-virus was simply an ordering utility. Now, with 100% of our activity at our restaurants going through that, now it’s not just an ordering platform […] but it’s an experience platform.”

Dominic Engels

Former CEO if Stone Brewing

Read Quatto Goomba’s Case Study →

One thing that our customers have really loved is the ability to just start a tab and keep it throughout their time. They don’t have to come in and order round by round or pay round by round, they can do it all in one place. We love the split functionality too, if there is a larger party who wants to share a tab they can do that easily without any intervention from our end.